Dim: 21”L x 16”W x 18” - 24”H (with back installed 31”H) Wt: 17 lbs. Pkg. Dim: 20 1/2”L x 17 1/4”W x 18 5/8”H. Pkg. Wt: 22 lbs. Wt. Capacity: 400 lbs.
Return Policy for Bath Safety Products (considered hygiene products): Hygiene products can not be returned if they have been used. Only unused hygiene products, still in their unopened shipping box may be returned within 30 days of the invoice date with no restocking fee. A 20% restocking fee will be assessed if the original carton (box) has any writing or markings on it (including RMA# &/or addresses) other than the original factory markings. A Return Merchandise Authorization Number must be acquired before returning any items, call 1-781-883-5346 or email firstname.lastname@example.org.
The following terms and conditions apply:
Customer is responsible for the freight charges to return the product.
Product should be in the condition it was received, unused, and in the original box.
The original packaging must be used; and please do not write anything on package including the RMA#, otherwise it will not be accepted and a credit will not be applied.
Credit will be given for the product but not for the original freight.
Returns received 31 or more days after the original invoice date, as well as unauthorized returns, those resulting from undeliverable addresses and those from delivery refusals involving undamaged packaging will incur a 20% restocking fee plus applicable freight charges.
Used items are not eligible for return and are not covered under their respective warranties.
Used items that are returned will not be accepted or disposed of.